To improve the quality of services provided by the web team staff, all requests for assistance should be sent to the following email addresses. Please note, normal hours for the help desks listed below are from 9:00am EST to 5:00pm EST. Any requests sent after normal operating hours will be addressed the next business day.
Email A New Request: firstname.lastname@example.org
To Check Request Status: sais.zendesk.com
- Any website request or issue, you can still use the feedback tool on the website as well.
Website Zendesk Ticket Assignment Priorities:
- Urgent - resolved within 1-2 business days
- High - resolved within 2-3 business days
- Normal - resolved within 6 business days
- Low - resolved within 11 business days
If you have any other questions or issues, please contact us at: email@example.com